Refund policy

All sales are final due to the vintage and prelove/preowned nature of our items. If you require details about a product or need additional photographs and quality check of an item before purchasing.  Please contact us before placing your order. 
Sadly, Gift cards are non refundable. You can contact us with questions regarding order, products and custom orders at brackencove@gmail.com 

Damaged Orders

Please be sure to inspect your orders upon arrival and contact us if your item arrives defective. Please contact right away as we require photographic proof of the damages. Once submitted we will expedite the concern and evaluate accordingly.